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Shipping at Core Fitness House: Quick Guide

We're excited to get your fitness gear to you! Here’s a quick overview of how we ship:

Where We Ship

• We ship to the contiguous United States (lower 48 states) only.
• We do not ship to P.O. Boxes, APO/FPO/DPO addresses, Alaska, Hawaii, or other U.S. territories.

How We Ship

• Small & Mid-Sized Items: Ship via standard parcel carriers (e.g., UPS, FedEx). These are doorstep deliveries.
  
• Large & Heavy Items (over 150 lbs.): Ship via freight (LTL) carriers.

Processing & Delivery Times

• In-Stock Items: Processed within 1–3 business days (Monday–Saturday).
  
• Delivery Estimates (after shipment):
  Parcel: 3–7 business days
  Freight: 7–14 business days
  
• Pre-Orders/Backorders: We’ll contact you with estimated timeframes.

For complete details on our shipping policies, including address changes, cancellations, and how we handle lost or damaged items, please read our full policy here: Core Fitness House Shipping Policy

Need Help? We'd love to chat! We're available: Monday-Friday: 9:00am-5:00pm Pacific Time:

Live Chat (Bottom Right)

E: hello@corefitnesshouse.com

P: 972.357.1536

T:  +1 (888) 657-CORE (2673)

Frequently Asked Questions

1. Do you offer installation services?

Yes, we partner with a reliable installer network for assembly and installation. Request a quote for professional setup.

2. Do you offer financing?

Yes, we offer multiple financing options (e.g., Affirm) for manageable payments. For business financing, contact us at hello@corefitnesshouse.com.

3. Can I use my HSA/FSA to purchase fitness equipment?

Not yet, but we're working on it. Contact us at hello@corefitnesshouse.com if you'd like to explore this option.

4. What if my order is damaged during shipment?

Document damage with photos/videos and contact us. We'll find the best solution (parts, refund, replacement). See our Shipping Policy for more.

5. Can I cancel my order?

Yes, you can cancel for a full refund before shipment. Once shipped, you may be responsible for return shipping costs. Returns are case-by-case; see our Returns and Refunds Policy.

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Core Fitness House, a US-owned fitness equipment e-commerce brand, is committed to enhancing your well-being by offering premium-quality exercise gear, personalized guidance, and a seamless shopping experience, empowering you to achieve your fitness goals with confidence.